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Tag Archives: customer-success

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Customer engagement – The hard stuff

Old PostsBy Sameer BendreDecember 25, 2010Leave a comment

Customer involvement in any project is critical. Customers are also humans, and you can rest assured that with every new project – the way it is unique, your customer experience WILL be unique, either pleasant or unpleasant. Things can get very challenging if you meet a customer who is controlling and/or unwilling to commit. Even worse: sways…

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